Blog Layout

How ZBS POS helped Business Owners remotely access their POS Systems during the Covid-19 Pandemic with Cloud Based Systems

Frank Wang • May 19, 2021

DISCLAIMER: This content is for informational purposes only and is not intended to be used as legal, accounting, tax, HR or other professional advice. You are responsible for you and your businesses' legal and regulatory compliance. Contact your attorney, accountant, or any other relevant professional for specific advice related to your own needs and circumstances.

In 2019, ZBS began providing POS Systems which allowed restaurant owners to remotely access their POS from anywhere, any place. This function primarily benefited owners of chain restaurants who needed to be able to manage multiple locations without having to physically be there. Owners were also able to generate sales reports, manage employees, and even run payroll all from their personal laptop, tablet, and/or mobile device. Even small business owners were able to take advantage of easy remote accessibility to their business’s POS systems without having to go to a physical POS terminal within a restaurant to make changes to their menu, prices, items, etc.


When the Covid-19 pandemic struck the United States hard in early 2020, restaurant owners and workers were dealt with a heavy hand. The lockdown that followed devastated the US economy affecting businesses from every industry. This led to the closure of even the most renowned restaurant establishments while others struggled to stay open with shorthand staff.


However, many ZBS POS consumers were able to alleviate some of the stress by taking advantage of remote access to their POS Systems during the quarantine. With a shift in emphasis on contactless service and remote working, we further developed a seamlessly integrated online ordering platform and remote management tools to support businesses during the pandemic. Restaurant owners were able to take orders and manage staff remotely, allowing them to carry on with business from the safety of their homes. As a result, many businesses were able to adapt and thrive despite the trying circumstances. Although the end of the Coronavirus Pandemic is on the horizon, the benefits of remote access to POS Systems will remain and continue to innovate the restaurant and food industry towards a more technologically forward future.

By Frank Wang

Frank Wang is based in Atlanta, with a background in Computer Engineering and over 3 years experience with POS Technologies. Since joining ZBS in August 2017, he has dedicated much of his time towards improving our POS and Operation to ensure customer satisfaction.

restaurant receipt showing total, cash, and charge

Understanding Surcharges, Convenience Fees, and Cash Discounts: A Guide for Restaurant Owners

By Lisa Lam • February 18, 2025
We’ve all been there. You’re at your favorite restaurant. The food was great, the service was perfect, and you’re ready to pay. But then—you spot an extra charge on the bill. Maybe it’s a “3% credit card fee” or a “convenience fee” for paying online. It’s frustrating, right? If this has happened to you, you’re not alone. More restaurants and businesses are adding fees like these. They’re trying to cover the cost of credit card processing fees. Here’s the thing: Every time a customer pays with a card, a portion goes to card networks and payment processors. These fees might seem small, but they add up fast. For restaurant owners, it can really hurt your profits. So, what’s the solution? How can you cover these costs without upsetting your customers? In this blog, I’ll break it all down for you. I’ll explain the difference between surcharges, convenience fees, and cash discounts. I’ll also share tips on how to use them in your restaurant. By the end, you’ll know:  Which strategy works best for your business. How to keep your customers happy while covering costs.
point of sales in cafe

How to Choose the Right Point-of-Sale (POS) for Your Restaurant: Cloud-Based or Legacy?

By Lisa Lam • February 18, 2025
Are you a restaurant owner searching for the perfect Point-of-Sale (POS) system?
import crates wtih american and chinese flag

How Restaurants Can Prepare for the Tariff Challenge: Predictions and Strategies

By Lisa Lam • February 18, 2025
Let’s be honest—running a restaurant is already a high-wire act, and the looming threat of tariffs is adding even more uncertainty to the mix. With Trump’s recent tariff laws and the potential for new ones on the horizon, the economic landscape feels like a ticking time bomb. While no one has all the answers yet, the predictions are clear: tariffs could lead to higher prices across the board, and consumers are likely to tighten their wallets. For restaurants, that’s a scary thought. The truth is, we’re in a “wait-and-see” phase. And one thing is certain: restaurant owners are bracing for impact. According to an Alignable survey of over 3,700 small business owners, one-third of independent restaurants expect sales declines if substantial tariffs are imposed on goods from China, Canada, and Mexico. The main fear? Tariffs will drive up costs everywhere, from ingredients to equipment, and consumers will become more cautious with their spending. Unfortunately, dining out is often seen as a luxury—one of the first things people cut back on when budgets get tight. So, what can restaurants do to prepare for this uncertain future?  While there’s no concrete answer, there are strategies to help you stay ahead of the curve. Let’s dive in.
Share by: