Blog Layout

4 Revenue Boosting Ideas to Celebrate the Mid-Autumn Festival at your Restaurant

Lisa Lam • September 16, 2024

DISCLAIMER: This content is for informational purposes only and is not intended to be used as legal, accounting, tax, HR or other professional advice. You are responsible for you and your businesses' legal and regulatory compliance. Contact your attorney, accountant, or any other relevant professional for specific advice related to your own needs and circumstances.

The Mid-Autumn Festival is right around the corner!

As the second most celebrated holiday across Asia, this traditional Chinese holiday presents a golden opportunity for your restaurant to attract more customers and boost sales. Here’s how you can make the most of this festive upcoming holiday and celebrate with your restaurant guests.

What is the Mid-Autumn Festival?

Also known as the Moon Festival, the Mid-Autumn Festival is a time to celebrate the harvest, admire the full moon, and cherish family unity. It has deep roots in ancient Chinese traditions and lunar calendar, symbolizing reunion, prosperity, and harmony.


This year, the festival falls on September 17, 2024!

Common Ways to Celebrate:

Families and friends come together to celebrate the festival in various meaningful ways:


  • Eating Mooncakes: This traditional pastry symbolizes unity and is commonly filled with sweet or savory ingredients like lotus seed paste, red bean, and salted egg yolk. Most commercially available mooncakes are a variation of Hong Kong style mooncakes, but many cities and regions within China have their own unique rendition of the pastry.


  • Admiring the Full Moon: The bright full moon represents the harvest season, and many families enjoy gathering outdoors to admire it. 


  • Family Gatherings: Similar to how Thanksgiving is often seen as a time for family and friends to get together for a shared meal, the Mid-Autumn Festival is often celebrated with a formal dinner to bring forth a plentiful harvest. 


  • Lantern Displays: Bright lanterns symbolize hope and light up the streets and homes during the festival.



  • Gifting Mooncakes: Mooncakes are often exchanged as gifts among family, friends, and business associates, as a way to show appreciation and respect towards loved ones.

How Can Your Restaurant Leverage The Mid-Autumn Festival?

As a restaurant owner, you can turn the festive spirit of the Mid-Autumn Festival into an opportunity to engage with your customers and boost your sales. Here are some ideas to get started:

1. Invest in Decor

Decor plays a crucial role in enhancing the festive atmosphere. Transform your restaurant by incorporating traditional elements like hanging lanterns, mooncake displays, and themed table settings. Not only does this create a visually engaging environment, but it also enriches the customer experience.


Advantages:


  • A well-decorated space encourages diners to stay longer and enjoy the full experience.
  • Eye-catching decor creates opportunities for guests to take photos, which can boost your restaurant's visibility on social media, driving word-of-mouth marketing.


Disadvantages:


  • Investing in seasonal decor may not always guarantee a direct return, especially if not done in a way that aligns with your restaurant’s brand.
  • Maintenance can be time-consuming if you have a large space or frequent turnover of guests.


To amplify the impact of your decor, you can create dedicated "photo-op" areas for guests to take pictures and share them online. Encourage patrons to use specific hashtags or geotags when posting, further enhancing your restaurant’s online presence.

2. Offer Holiday-Exclusive Items

Take advantage of the Mid-Autumn Festival by offering special holiday-exclusive items that appeal to both dine-in and takeout customers. Develop enticing mooncake bundles, family-style meal packages, and other festive dishes that celebrate the season. Highlight limited-time specials such as mooncakes, duck dishes, and traditional foods to create a sense of urgency and drive customers to your restaurant before the holiday ends.


Consider incorporating gift cards into your holiday promotions. Offer them as standalone gifts or bundle them with festive items like mooncake sets, providing added value and appeal. Promote these exclusive items and gift cards through in-store signage, targeted email campaigns, and updates on your restaurant’s website to maximize visibility and encourage purchases.


Advantages:


  • Exclusive holiday dishes and bundles introduce customers to new flavors and experiences, enhancing their dining experience.
  • Festive meal packages and mooncake bundles can boost average order sizes and appeal to those seeking unique holiday gifts.
  • Gift cards are perfect for last-minute shoppers and can be promoted both in physical form and digitally through your website or app. They offer a convenient and thoughtful gift option during the holiday season.


Disadvantages:


  • Creating exclusive menu items involves additional planning and ingredient sourcing, which can increase operational costs.
  • There is a potential risk of under- or over-preparing, which could lead to food waste or shortages if demand is not accurately predicted.


To mitigate the risks, you can leverage pre-order systems through your website to better anticipate demand. In addition, offering early-bird discounts on pre-order can also generate excitement and secure early sales. 


Furthermore, ensure that your promotional efforts are well-coordinated and timed to maximize impact, reducing the likelihood of operational issues.


By integrating holiday-exclusive items and gift cards into your offerings, and using strategic promotion, you can enhance customer engagement, increase sales, and make the most of the Mid-Autumn Festival.

3. Engage Customers with Exclusive Promotions

In a competitive market, it’s essential to stand out with exclusive promotions that resonate with your customer base. Consider creating customizable coupons, discounts on large group bookings, or rewards through a loyalty program tailored for the Mid-Autumn Festival.


With Front’s loyalty program and online ordering system, you can easily design and distribute personalized offers to your customers via email, text notifications, or through your restaurant’s app. Encourage them to sign up for your loyalty program and earn points or discounts that they can redeem during the holiday.


Advantages:


  • Exclusive promotions create a direct incentive for customers to visit your restaurant over competitors.
  • Personalized offers delivered through email or SMS can boost customer engagement and improve loyalty, especially during peak times like festivals.


Disadvantages:


  • Offering steep discounts or rewards can affect profitability if not managed carefully.
  • Poorly targeted promotions may not resonate with all customers, leading to wasted marketing efforts.


Balancing the value of your promotions with your business goals is key. Consider offering special deals on future visits to keep customers coming back after the holiday is over.

4. Boost Revenue with Seamless Payment Solutions

Handling increased traffic efficiently is essential during the holiday season. With large parties, takeout orders, and in-house dining, you need to ensure that your payment systems can handle the holiday rush smoothly.


ZBS’s restaurant point of sale systems and payment solutions allow you to manage high-volume transactions seamlessly, whether customers are dining in, ordering takeout, or using delivery services. Integrated payment systems ensure faster checkout times, reducing wait times and improving the overall dining experience.


Advantages:


  • Streamlined payment processes reduce friction, leading to higher customer satisfaction during busy periods.
  • Accepting multiple payment methods, including digital wallets and contactless payments, enhances convenience for customers.


Disadvantages:


  • Implementing or upgrading POS systems can be an investment, and it may take time for staff to adjust to new technology.
  • In rare cases, technical issues or system outages could disrupt operations during critical times.


Ensuring your staff is well-trained on the POS system and having backup plans in place can mitigate any potential challenges, allowing your restaurant to run smoothly even during high-demand periods.

Happy Holidays

The Mid-Autumn Festival is more than just a holiday—it’s a golden opportunity for restaurants to connect with customers, offer memorable dining experiences, and boost sales. By leveraging cultural traditions like mooncakes, family gatherings, and festive decorations, you can create a unique atmosphere that draws in both new and returning customers.


With the help of our restaurant tech solutions, including POS systems, loyalty programs, and marketing tools, you can ensure that your restaurant is well-equipped to handle the holiday rush while delivering exceptional service. By combining festive elements with modern technology, your restaurant can capitalize on the Mid-Autumn Festival and turn it into a season of growth, celebration, and success.


Whether you're introducing exclusive menu items, offering loyalty rewards, or enhancing your restaurant’s ambiance, the Mid-Autumn Festival is the perfect time to showcase what your business can offer—both during the holiday and beyond. Wishing you a joyous and prosperous Mid-Autumn Festival (or 中秋快乐 zhōng qiū kuài lè in Mandarin)!

By Lisa Lam

Lisa Lam is based in Atlanta, GA and has a background in robotics and brand management. With many years of experience in the restaurant and food industries, she brings a unique perspective on technology and automation within those industries. She has been a regular contributor to the ZBS Blog, News and Resource Center since 2024.

March 26, 2024
ZBS is proud to officially launch our restaurant waitlist and reservation systems, Front Waitlist and Front Reserve, built to help restaurants optimize their front of house operations. After 6 months of rigorous testing, Front Waitlist & Front Reserve have undergone many positive and important changes while improving upon unique features that were first released with the beta versions. In addition, many successful testimonials from beta users have provided great insight into the importance of having automated waitlist and reservation systems for full services restaurants big and small.
December 19, 2023
Revolutionizing Asian Street Food is no biggie for this fast casual restaurant brand. Here's how AZN Sandwich Bar reached success with the aid of ZBS POS technology.
By Livie Wang September 22, 2023
Seeing the struggles of many restaurant owners with managing their front of house, ZBS has unveiled its newest product line, Front, with an intuitive waitlist and reservation system.
Share by: