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FIRE IT UP

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No two businesses are the same & the solutions you need differ as well. Fire It Up articles bring you the latest news, issues, trends & more relevant to our ever changing industry.

Featured Stories

ZBS restaurant marketing holidays Mid-Autumn festival mooncakes with tea on black table
By Lisa Lam September 16, 2024
The Mid-Autumn Festival is right around the corner! As the second most celebrated holiday across Asia, this traditional Chinese holiday presents a golden opportunity for your restaurant to attract more customers and boost sales. Here’s how you can make the most of this festive upcoming holiday and celebrate with your restaurant guests.
March 26, 2024
ZBS is proud to officially launch our restaurant waitlist and reservation systems, Front Waitlist and Front Reserve, built to help restaurants optimize their front of house operations. After 6 months of rigorous testing, Front Waitlist & Front Reserve have undergone many positive and important changes while improving upon unique features that were first released with the beta versions. In addition, many successful testimonials from beta users have provided great insight into the importance of having automated waitlist and reservation systems for full services restaurants big and small.

Popular Stories

By Livie Wang May 30, 2023
Sustainability is no longer a nice-to-have in today's business world. It has evolved from a fringe movement to a central theme in global markets. This is largely due to the increasing effect that global warming and climate change have on the planet, ranging from increased storms, prolonged droughts, harsher winters and hotter summers.
By Livie Wang March 30, 2023
Pricing your menu for your restaurant can be a tricky task, especially in the midst of rising costs worldwide due to inflation. As a restaurant owner, you want to ensure that your prices are competitive and fair, while also maintaining your profit margins.
January 6, 2023
Top ZBS Executives are interviewed by Atlanta Chinese Television to talk about the company, their roles and what's next for ZBS
By Livie Wang November 18, 2022
If you’re the owner of any business establishment, managing your employees is not only important, but essential to the success of your business. For restaurants, the need for employee management is even more crucial. KwickPOS includes some of the most user-friendly employee management functions in the industry.

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food photography, person taking picture on their camera a plate of their food in sine-in restaurant
By Lisa Lam March 24, 2025
Your most valuable piece of marketing as a restaurant owner is a thoughtfully designed menu . It’s not just a list of dishes—it’s a powerful tool that advertises your offerings while increasing your restaurant’s profitability. Think about it: your menu is the bridge between your kitchen and your customers. It’s where decisions are made, cravings are sparked, and sales are won or lost. Building out your menu is a strategic process of designing a menu to maximize profits. It’s not just about what you serve—it’s about how you present it. This process involves analyzing your most profitable and popular menu items, then using menu psychology techniques to highlight them in the most effective way. And one of the most impactful elements on your menu is - High-quality photos.
ZBS POS team in the new office in Minnesota
By Jenny Xiao March 21, 2025
ZBS POS has officially opened its brand-new office in Minneapolis, Minnesota! This isn’t just another office opening; it’s a major milestone in our journey to revolutionize the dining industry with smart, efficient solutions. Let’s dive into the highlights of this special day and what it means for ZBS POS, our partners, and the future of dining.
A smiling Chinese takeout restaurant owner standing behind counter with zbs pos front station
By Lisa Lam March 19, 2025
Running a restaurant is no easy feat, especially when you’re navigating the unique challenges of operating a Chinese or Asian restaurant in a foreign country. From managing a fast-paced kitchen to ensuring seamless customer experiences, the stakes are high. And at the heart of it all? Your Point of Sale (POS) system. For Chinese restaurant owners, whether you’re running a quick-service restaurant (QSR), a bustling takeout spot, or a full-service dining establishment, the right POS system can make or break your business. ZBS POS is the ultimate all-in-one solution designed specifically for Chinese and Asian restaurants. In this guide, we’ll dive deep into why ZBS' multiple point of sales solutions is the best choice for your restaurant, how it addresses your unique needs, and how it can help you streamline operations, boost efficiency, and grow your business.
group of restaurant customer walking into restaurant, front loyalty membership mobile interface
By Lisa Lam March 17, 2025
Did you know that loyal customers spend 67% more than new ones?
exchanging cash for food in bakery
By Lisa Lam March 10, 2025
Rising Food Inflation Doesn’t Mean You Should Raise Your Prices
customers in restaurant look at menu at their table
March 7, 2025
Did you know that customers spend just 109 seconds looking at a menu?  Are you making every second count? Your restaurant menu is one of the very first interactions your customers will have with your business—whether they’re browsing online, sitting at a table, or standing at the order counter. It’s more than just a list of dishes and prices; it’s a powerful tool that shapes their perception of your brand and influences their dining experience. A well-thought-out menu doesn’t just tell customers what you offer—it guides their decisions, sparks their cravings, and leaves them excited to try your food. On the flip side, a poorly designed menu can overwhelm and frustrate customers. If it’s cluttered, too wordy, or filled with bad photos, it can leave customers feeling confused and unsatisfied. This not only impacts their dining experience but can also hurt your bottom line. That’s why it’s imperative to create a menu that’s not only visually appealing but also thoughtfully crafted, from the layout and design to the wording and pricing. Creating a high-performing menu is both an art and a science. It requires a deep understanding of design principles, customer psychology, and your brand’s identity. Whether it’s for print or digital, every detail matters. From the way you organize your dishes to the language you use to describe them, each element plays a role in shaping the customer’s experience. In this guide, we’ll walk you through 10 essential tips to help you craft a menu that drives sales, enhances customer satisfaction, and stays true to your brand. By the end, you’ll have the tools and insights to create a menu that not only looks great but also works hard for your business. Let’s get started!
dessert pastry in cafe counter with edible floral
By Lisa Lam March 5, 2025
Spring is around the corner, and with it comes the perfect opportunity to refresh your restaurant menu with vibrant, seasonal flavors. As the days grow longer and the weather warms up, customers are eager to embrace the freshness and renewal that spring represents. This season is all about new beginnings, and your menu should reflect that energy. Just as flowers bloom and nature comes alive, so should your offerings with limited-time, exclusive spring items and promotions.
front station customer display screen of adding tip selection
By Lisa Lam March 4, 2025
Lately, tipping culture seems to be reaching a tipping point (pun intended). I recently dined out with my partner and got an automatic 18% gratuity on our bill-for just two people?! Tipping used to feel like a choice, but now it’s everywhere: cafes, kiosks, and even self-checkout screens. While tipping has always been a defining feature of the American dining experience, it’s clear that tipping culture is undergoing a transformation. From the rise of digital payment systems to the growing debate over fair wages, the way we tip—and where we’re expected to tip—is changing faster than ever. For restaurant owners, navigating this new landscape requires a delicate balance: supporting your staff while ensuring a positive experience for your customers. Let’s dive into the key trends shaping tipping in 2025 and how you can adapt to them.
restaurant delivery online order brown take out bag, restaurant server passing to delivery driver
By Lisa Lam March 3, 2025
It’s no secret that online ordering has become the standard, and it’s not slowing down anytime soon.
restaurant kiosk in cafe placing order interface
February 24, 2025
If you’ve stepped into a quick-service restaurant (QSR) or fast-casual spot lately, like McDonald’s, you’ve probably seen those sleek, oversized touchscreens where customers are tapping away, ordering their meals without talking to a cashier. These self-serve kiosks first made waves in big franchises, but now they’re popping up everywhere—from fast-food joints to small cafes and quick-service restaurants (QSRs). And here’s the thing: they’re not just a trend. They’re a game-changer for the restaurant industry. Whether you’re running a bustling franchise or a cozy neighborhood café, restaurant kiosks are transforming how restaurants operate—and how customers experience dining out. In this post, we’ll dive into why self-service kiosks are becoming the norm, how they’re leveling the playing field for small QSRs and fast-casual spots, and why your restaurant might want to jump on board.
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